At Inspire Villages, we love our customers and we give back. So, as part of the General Data Protection Regulation-RGPD governing all European Union countries since May 2018, we are committed to respecting your privacy and, as such, protecting the confidentiality of your personal data.

Inspire and the harvesting of your data

When you browse the Inspire Villages website, when you make a reservation online or by phone, when you decide to subscribe to our newsletter or when you fill in the satisfaction questionnaire following your stay: all these actions are opportunities for us to collect some of your personal data.
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The data we collect comes from 2 sources:
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1. Information you freely consent to give us
When you make a reservation, you agree to provide us with some of your personal data:
- Your contact details : surname, first name, date and place of birth, postal address, e-mail, landline telephone number, fax number, mobile telephone number, identity card/passport number, vehicle registration plate;
- Details of any persons accompanying you on your holiday (with whose prior consent you undertake to obtain): surname, first name, date and place of birth;
- Your payment details: method of payment, amount paid.

2The information we collect automatically when you browse the Inspire Villages website
This includes:
- Your geolocation data. Through the IP address of your computer or via the GPS of your cell phone or tablet, we collect without storing information that reports your approximate or precise location in real time. From your mobile device or computer, you can control or even deactivate the use of location services at any time in the settings.
- Your usage data. The pages you consult, the searches you perform and the reservations you make are all information you agree to provide us with.

Inspire and cookies

A "cookie" is a small permanent text file assigned to and stored on your computer's hard drive or mobile device's memory, via Internet browsers. It is a recognition tool that enables us to identify you in order to facilitate your online browsing, without however selling any information to third parties.
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What types of information do we store?
- Your browsing behavior, such as the pages you visit;
- Technical information about your computer, mobile device or tablet, such as your IP address, the operating system you use, the browser you choose or the web address that brought you to our site.

This enables us to further personalize your experience on our website by offering you ever more content likely to be of interest to you. It also enables us to provide you with the highest possible level of service by improving our functionalities.
You will be asked to accept cookies each time you visit our website for the first time. You can delete or reject cookies at any time by referring to the "Help" menu of your browser. This does not change the content of the website, nor does it alter the functionalities offered.

Inspire and the use of your data

Once collected, your data is used in various ways to make the Inspire Villages website a trusted environment where you can take full advantage of our features:
- Browsing our website: access to content consulted, features used...
- Managing the booking process: receiving payment, sending booking confirmation by e-mail...
- Communication between Inspire and users: private messages on social networks, display of personalized promotional advertisements on Internet browsers, responses to contact forms, contact following responses to satisfaction questionnaires, newsletters sent by e-mail... You can unsubscribe from our mailing list at any time by clicking on the corresponding button directly in the body of the e-mail.
- Participation in competitions on social networks: registration of your participation so that we can contact you to send you your winnings.
- Analyses and statistical studies: based on your interactions and browsing behaviour, we may carry out a certain number of studies to optimize and improve your user experience and make it unique.
- Compliance with legal obligations and respect for the General Terms and Conditions of Sale.

Inspire and the disclosure of your data

As part of an approach to optimizing and personalizing your user experience while complying with legislation, the Inspire Villages group may be required to share some of your data with third-party partners: secure payment companies, routing companies, commercial partners on the occasion of competitions...
If this is the case, we ensure that this transmitted information is treated with the same level of RGPD compliance requirements applied at Inspire Villages.

Inspire and the protection of your data

Your personal data is stored in Europe and may, if necessary, be passed on to trusted third-party companies outside the EU. In this case, we ensure that these entities comply with European laws on confidentiality and data protection.
As regards your payment data, we are committed to ensuring that they too are protected using the Secure Socket Layer-SSL protocol. Using a secure connection and a dedicated Multiprotocol Label Switching-MPLS network, SSL encrypts and protects your data so that we can manage and transfer it in total security, in compliance with Payment Card Industry Data Security-PCI DSS standards.
All this is subject to extremely strict procedures designed to prevent any accidental loss, destruction or alteration of your data.

Inspire and the conservation of your data

As a general rule, your personal data is kept for as long as is necessary to properly execute the business agreement between you and us; but also to comply with our legal obligations.
As for data relating to your bookings, this is also kept for as long as is required by legal obligations, particularly in relation to taxation or sales for warranty purposes.

Inspire and your rights

Under the General Data Protection Regulation, you retain a number of rights concerning your personal information:
- The right to forget and delete your personal data: if you no longer wish Inspire Villages to use your personal data, you can ask us to delete it. Please note, however, that we may retain some of your personal data in order to comply with legal requirements.
- Unsubscribe from our mailing list and object to the processing of your personal data: at any time, you can choose to unsubscribe from our mailing list and thus prevent any further use of your personal data. To do so, simply click on the relevant link in the case of a newsletter.
- Requesting information: you have the right to access, correct, rectify, update, port or delete your personal data.

Contact

If you have any claims, complaints or questions about this privacy policy or Inspire Villages' practices in processing your information, please do not hesitate to contact us:
- By e-mail to our Data Protection Officer (DPO): hello@inspire-villages.com;
- By post to: SAS Groupe Inspire, 35 RUE JEAN DESCAS, 33800 BORDEAUX

Inspire and the General Data Protection Regulation-RGPD policy change.

Our RGPD privacy policy may change at any time. In this case, a new version will be published on our website and we will inform you through the sending of an e-mail.